World Justice Project EUROVOICES
2024
Justice & Safety
Justice & Safety
The rule of law is one of the fundamental values upon which the European Union (EU) is founded and represents a constitutional priority shared by all Member States (Article 2 of the Treaty on EU). The rule of law is essential for the proper functioning of democratic societies and the protection of human rights. Furthermore, the rule of law plays a pivotal role in shaping the potential for sustainable regional growth and development.
Adherence to this principle requires effective democratic institutions that ensure public accountability and the separation of powers. It also mandates access to independent and impartial courts that protect people's fundamental rights and guarantee equality before the law. Upholding the rule of law further requires implementing targeted, evidence-informed strategies at both national and subnational levels, which are tailored to meet the diverse needs of people across different regions.
In this context, World Justice Project EUROVOICES provides new data that captures the perceptions and experiences of people living in 110 subnational regions across the 27 EU Member States in the areas of justice, democratic governance, and the rule of law. The report series draws upon surveys responses from more than 8,000 local and independent legal experts, as well as regionally representative household surveys administered to more than 64,000 respondents across the EU. With this data, the World Justice Project (WJP) seeks to contribute to evidence-based decision-making at all government levels by helping decision-makers identify strengths, weaknesses, and policy priorities in their regions.
This data is organized into three thematic reports:
Each report focuses on a selection of pillars of the rule of law, comprised of indicators that cover specific dimensions of each concept. Findings for each indicator are categorized into Expert Scorecards, calculated using expert survey responses, and/or People’s Voices, highlighting complementary question-level data from WJP’s household surveys. These two categories are presented side-by-side, offering a comprehensive view of how EU residents perceive and experience justice, governance, and the rule of law in their respective regions.
The Expert Scorecard captures legal experts’ assessments of composite indicators with scores ranging from 0 to 1, where 1 is the highest possible score and 0 is the lowest possible score. Each score is calculated by aggregating a set of questions that are relevant to various dimensions of the concept being measured. This expert data allows for a deeper examination of the technical aspects that determine how people interact with a complex network of institutions and the justice system. In contrast, findings from the People’s Voices database, presented at the question level using percentages (0 to 100%), reflect the beliefs and experiences of the general population.
The project’s conceptual framework builds upon the tested and proven methodology of the WJP Rule of Law Index®—a rigorous quantitative tool that evaluates and ranks 142 countries across key dimensions of the rule of law—with adaptations to reflect the institutional architecture in the EU. It should be noted that the results of both tools are not comparable, because this project presents data from its household surveys separately from its Expert Scorecards, whereas the Index integrates the General Population Poll into each country’s aggregate scores. Additionally, adjustments have been made to the conceptual framework and to the data analysis protocol, including changes in the methods used to calculate scores. For more information on the methodology of World Justice Project EUROVOICES, refer to the methodology section at the end of this report.
Given the diversity of institutional design across EU Member States, the questions in this project’s surveys mainly focus on the outcomes experienced by individuals concerning different issues related to justice, governance, and the rule of law. These outcomes result from their interactions with a complex network of institutions at local, national, and supranational levels. In this sense, the questionnaires minimized references to government institutions, focusing instead on the perceptions and experiences of people in the city, town, or village where they live. Regional information was produced following the framework of territorial divisions of the Nomenclature of Territorial Units for Statistics (NUTS) system.
This project is funded by the EU and complements other research activities conducted by the WJP with the mission of advancing the rule of law worldwide. This data may also complement other monitoring tools that aim to promote a rule of law culture and enhance economic, social, and territorial cohesion in the EU, such as the European Commission’s yearly Rule of Law Report, the EU Justice Scoreboard, and the Cohesion Report, among others.
Democracy and Fundamental Rights:
Justice and Safety:
Transparency and Corruption:
General Trends Across Regions:
EUROVOICES presents two different types of indicators: Expert Scorecard and People’s Voices. The Expert Scorecard provides an aggregated score at either the subnational or national level, depending on the topic, based on data from WJP’s survey of local and independent legal experts and practitioners from different disciplines. Explore the variable map, found in the “downloads” section, with information on the individual expert survey questions that make up each aggregated score. People’s Voices presents selected question-level data from household surveys to representative samples across the EU on each topic. Additional data and sociodemographic breakdowns of the People’s Voices indicators can be explored on the EUROVOICES dashboard. For all indicators, country-level data, when presented, is calculated using weighted averages of region-level scores based on population size.
This report, Justice and Safety, consists of three chapters: (1) Civil Justice, (2) Criminal Justice, and (3) Safety. Each chapter contains thematic findings, definitions for each indicator included, as well as graphs with data from both the expert and household surveys (Expert Scorecard and People’s Voices, respectively).
When the rule of law prevails, both governing authorities and the people they serve respect the rights of others, contributing to a secure and just society. Additionally, people should have access to effective legal mechanisms to resolve their legal issues or seek redress for violations of their rights. In conceptualizing safety and access to justice, WJP uses a people-centered approach, focusing on individuals’ justice journeys. This approach seeks to analytically reconstruct people’s experiences as they navigate different justice services in their quest to resolve their legal disputes.
Civil Justice: The first chapter of this report focuses on civil justice, defined as the array of services and mechanisms people use to resolve non-criminal disputes, including family, labor, commercial, environmental, administrative, and financial disputes, as well as consumer issues.
Indicators for civil justice include (1) legal capability, (2) access to legal aid and representation in case of civil disputes, (3) accessible, appropriate, and timely dispute resolution, (4) impartial and independent dispute resolution, (5) outcome-oriented and effective dispute resolution, and (6) alternative dispute resolution mechanisms.
To further explore these issues, the chapter concludes with new, region-specific findings from the WJP Global Legal Needs Survey (a special module included in the household surveys), which provides in-depth insights into the prevalence of civil and administrative legal problems and the efficacy of the justice system for resolving those problems, as experienced by individuals seeking justice.
Criminal Justice: Strong rule of law systems depend on the ability of impartial and independent criminal justice mechanisms to redress grievances and bring action against individuals for offenses against society. Effective criminal justice mechanisms ensure that victims of criminal acts have access to competent, prompt, and effective mechanisms for criminal investigation, prosecution, and adjudication. Moreover, these justice services must be accessible to all members of society, regardless of where they live or their personal characteristics.
Additionally, the criminal justice system must follow due process and uphold the rights of all involved parties, including victims, individuals accused of a crime, and persons deprived of their liberty. This chapter includes indicators on (1) effective and impartial criminal investigation, (2) effective and impartial prosecution and pre-trial proceedings, (3) effective and impartial criminal adjudication, (4) alternative criminal justice mechanisms, (5) victims’ rights, (6) due process of law, and (7) right of persons deprived of liberty.
Safety: Security is one of the defining aspects of any rule of law society and is a fundamental function of the state. It is also a precondition for the realization of the rights and freedoms that the rule of law seeks to advance. Thus, effective crime control and the reduction of violence are key components of the rule of law.
This chapter examines how well governments meet these safety objectives by focusing on two indicators from the general population poll: (1) perceptions of safety and (2) control of violence.
Explore topics
Outlined below are the findings for this section. First, we present the main findings for the chapter, emphasizing notable insights in the data. This is followed by summaries of individual indicators organized by topic.
*The module on legal needs covers 26 out of the 27 EU Member States; this data was not collected in Ireland. **We understand non-trivial legal problems as those that respondents label with a seriousness larger than or equal to 4 on a scale of 0 to 10.
This indicator refers to an individual's ability to navigate the legal system and readily access justice while upholding their rights. This indicator examines people's awareness of their rights and knowledge of where to obtain legal information and advice. Results reflect the evaluation of experts across the 27 EU Member States at the subnational level. The expert scorecard ranges from 0 to 1, where 1 signifies the highest possible score and 0 signifies the lowest possible score.
Data is not available for some regions due to a low number of expert responses.
Percentage of respondents who agree that people in their country are aware of their rights when they face a legal problem.
Percentage of respondents who agree that people in their country know where to get information and advice when they face a legal problem.
This indicator explores the accessibility and quality of legal aid services in civil disputes as reported by users, including the affordability of legal aid and the availability of pro bono services. Results reflect the evaluation of experts across the 27 EU Member States at the subnational level. The expert scorecard ranges from 0 to 1, where 1 signifies the highest possible score and 0 signifies the lowest possible score.
Data is not available for some regions due to a low number of expert responses.
Percentage of respondents who agree that people in their country have access to affordable legal assistance and representation when they face a legal problem.
This indicator focuses on the conditions necessary for effective dispute resolution via state-sponsored, formal mechanisms, or alternative dispute resolution mechanisms. It assesses whether these services are available to all people regardless of socioeconomic status, responsive to different types of problems, and not subject to unreasonable delays. Results reflect the evaluation of experts across the 27 EU Member States at the subnational level. The expert scorecard ranges from 0 to 1, where 1 signifies the highest possible score and 0 signifies the lowest possible score.
Data is not available for some regions due to a low number of expert responses.
Experts' assessments of whether digital tools improve access to civil justice and are easy to use for most people.
Percentage of respondents who agree that people in their country can easily meet the costs of turning to a state dispute resolution mechanism (courts, small claims courts, administrative agencies, etc.) when they face a legal problem.
Percentage of respondents whose process concluded in less than a year, out of those who experienced a non-trivial legal problem in the previous two years and whose problem resolution process had concluded.
To assess the procedural fairness of dispute resolution in civil matters, this indicator evaluates various components of a trustworthy justice system, including the absence of discrimination or bias in judicial decisions, corruption, and undue political influence in the delivery of justice. Results reflect the evaluation of experts across the 27 EU Member States at the subnational level. The expert scorecard ranges from 0 to 1, where 1 signifies the highest possible score and 0 signifies the lowest possible score.
Data is not available for some regions due to a low number of expert responses.
Percentage of respondents who agree that state dispute resolution mechanisms in their country (courts, small claims courts, administrative agencies, etc.) produce fair outcomes for each involved party.
Percentage of respondents who agree that all parties are treated equally and fairly within the civil justice system of their country.
This indicator assesses how justice system users perceive the outcomes of their legal proceedings, including the extent to which civil justice processes aim to achieve meaningful and satisfactory outcomes for all parties involved and whether those outcomes are effectively enforced. Results reflect the evaluation of experts across the 27 EU Member States at the subnational level. The expert scorecard ranges from 0 to 1, where 1 signifies the highest possible score and 0 signifies the lowest possible score.
Data is not available for some regions due to a low number of expert responses.
Percentage of respondents who agree that winning parties can enforce court decisions quickly and effectively in their country.
This indicator explores non-formal and abridged dispute resolution methods that exist outside the formal judicial system, such as mediation, conciliation, or arbitration. The following category assesses the accessibility, fairness, and effectiveness of alternative dispute mechanisms in solving people’s legal problems. Results reflect the evaluation of experts across the 27 EU Member States at the subnational level. The expert scorecard ranges from 0 to 1, where 1 signifies the highest possible score and 0 signifies the lowest possible score.
Data is not available for some regions due to a low number of expert responses.
Percentage of respondents who agree that people in their country can easily turn to alternative justice mechanisms (mediation, arbitration, restorative justice, etc.) when they face a legal problem.
*The module on legal needs covers 26 out of the 27 EU member states; this data was not collected in Ireland. **We understand non-trivial legal problems as those that respondents label with a severity larger than or equal to 4 on a scale of 0 to 10. ***Adequate assistance and representation include those obtained from any of the following entities: a lawyer, a professional advisor, an advice service, a government legal aid office, a court or government body, the police, a health or welfare professional, a trade union or employer, a civil society organization, or a charity.
Percentage of respondents who experienced at least one non-trivial problem in the previous two years, meaning a problem of self-reported seriousness of 4 or more in a scale of 0 to 10.
Percentage of respondents who experienced at least one non-trivial legal problem in the previous two years by problem category.
Percentage of respondents who report having an official proof of identity.
Percentage of respondents who report having an official proof of housing or land tenure.
Percentage of respondents who had access to good information and advice out of those who experienced a non-trivial problem in the previous two years.
Percentage of respondents who had access to adequate assistance and representation out of those who experienced a non-trivial legal problem in the previous two years. Adequate assistance and representation include services obtained from any of the following entities: a lawyer, a professional advisor, an advice service, a government legal aid office, a court or government body, the police, a health or welfare professional, a trade union or employer, a civil society organization, or a charity.
Percentage of respondents who had access to a dispute resolution mechanism out of those who experienced a non-trivial legal problem in the previous two years and needed access.
Sustainable Development Goal indicator 16.3.3 measures the proportion of the population who that has experienced a dispute in the past two years and had access to a formal or informal dispute resolution mechanism. Based on data from the WJP Global Legal Needs Survey module of the general population survey, WJP estimates the proportion of people who, directly or with the help of someone else, had access to a court or any other third party to adjudicate, mediate, or intervene to help resolve their legal problem, out of those who had a legal problem and needed access to this type of service.
Percentage of respondents whose process concluded in less than a year, out of those who experienced a non-trivial legal problem in the previous two years and whose problem resolution process had concluded.